We want you to be satisfied with your purchase at Downtown Betty Boutique. Please email us at firstname.lastname@example.org with any questions about our products. If you are not happy with your purchase, you must email us for a return authorization. Returns will not be honored without authorization. Returns must be received within 10 business days for a full refund. You may return within 30 days for a store credit only. Only merchandise returned in the manner it was received (tags, unworn, unaltered, etc.) will be accepted for return. Cost to ship the item is the responsibility of the customer unless the item is damaged. Purchases on sale items and accessories are final.